This Privacy Policy ("Policy") explains in general terms how Fluortronix Store and controlled entities ("We" "our" or "us") protects the privacy of your personal information. This Policy sets out how Fluortronix Store aims to protect the privacy of your personal information, your rights in relation to your personal information managed by Fluortronix Store and the way Fluortronix Store collects, holds, uses and discloses your personal information.

We are firmly committed to protecting the privacy and confidentiality of personal information and maintain robust physical, electronic and procedural safeguards to protect personal information in our care.

1. What is personal information?

Personal information is information or an opinion, in any form (whether true or not) about a natural person whose identity is apparent or can reasonably be ascertained from the information or opinion.

Sensitive information may be required to be collected in order for Fluortronix Store to provide you with products and/or services. Sensitive information is a type of personal information and will only be collected where it is reasonably necessary for one or more of Fluortronix Store functions and/or activities. An example of sensitive information and its use includes when we ask of you to disclose any medical issues or conditions that may be of relevance for your booking.

2. How do we collect personal information?

Where practical we will collect personal information directly from you. Generally this will be collected by us when you deal with us either in person, by telephone, letter, facsimile, email or when you visit our website. We may request information about you when you purchase or make enquires about accommodation or other products and services; when you enter competitions, register for promotions or when you request brochures or other information. We may also collect information when we invite you to complete surveys or provide us with feedback or when you register as a member and complete your personal profile and preferences.

Other organizations may also provide us with your information in order to allow us to facilitate the provision of a product and/or service of ours.

3. Why do we collect personal information?

Fluortronix Store collects, holds, uses and discloses your personal information where it is reasonably necessary for the purposes of:

accounting, billing and other internal administrative purposes;
developing and facilitating a business relationship with you or an entity with which you are connected; and
Identifying and informing you of services that may be of interest to you.

4. What personal information do we collect?

Generally, the type of personal information we collect about you is the information that is needed to facilitate services and products to you. For example, we may collect details such as your name, mailing address, telephone number, email address, credit card number and expiry date, dietary requirements (if any) and health issues relevant to your travel arrangements.

We also collect information that is required for use in the business activities of Fluortronix Store including, for example, financial details necessary in order to process various transactions and any other information you may elect to provide to us. In some circumstances Fluortronix Store may also hold other personal information that has been provided by you.

We are required by law to obtain your consent to the collection of sensitive information. In order for us to provide the services you request, you consent to the collection of all information which is provided to us for use in accordance with this Policy, unless you tell us otherwise.

5. When we act as agent

When we sell products and services to you, we usually do so as agent for the wholesaler or provider of those products and services. This means that we usually collect personal information about you both for our internal purposes, and on behalf of the parties for whom we act as agent for their internal purposes.

We act as agent for many hundreds of companies, so it is not possible for us to set out in this statement exactly how each of these companies will use your personal information, but we are happy to provide more specific information to you if you contact us via the details provided in section 12 of this Policy.

You are under no obligation to provide your personal information to Fluortronix Store. However, without certain information from you, Fluortronix Store may not be able to provide its products and/or services to you.

6. How do we use personal information?

We may use and disclose your personal information for the purposes for which it was collected, or for a related or ancillary purpose such as identification of fraud or error; regulatory reporting and compliance; developing, improving and marketing our products and services; servicing our relationship with you; market research; loyalty programs; marketing activities; and internal accounting and administration.

7. Direct Marketing

Fluortronix Store may use and disclose your personal information in order to inform you of products and/or services that may be of interest to you. You may opt-out of receiving marketing communications at any time via the contact details provided in section 12 of this Policy.

8. Is the information disclosed to third parties?

We may disclose your personal information as permitted or required by law, to regulatory bodies, law enforcement agencies, third party service providers, accommodation providers, and research partners. Third parties are required to safeguard your information and use it only for the intended purpose.

9. Trans-border data flows

In providing our services it may be necessary to disclose personal information to overseas service providers. We take reasonable steps to ensure overseas recipients comply with applicable privacy principles unless consent is provided or required by law.

10. Security of information

Fluortronix Store has implemented stringent physical, electronic and managerial security procedures to protect personal information from loss, misuse, alteration or destruction.

11. Access and correction of personal information

You may request access to or correction of your personal information. Requests may require proof of identity and may be subject to a reasonable administration fee. Fluortronix Store will endeavor to respond within 30 days.

12. Changes to our Policy

This Policy may be updated from time to time. Any changes will be published on our website.

13. About our website

13.1 When You Visit Our Website

When you browse our website, non-identifiable usage data may be collected to help improve our services.

13.2 Use of Cookies

Cookies are used to enhance user experience and do not collect personal information.

13.3 Linked Sites

We are not responsible for the privacy practices of external websites linked from our site.